Security & Privacy

Online Security

National CD Rateline is committed to making your online experience safe and secure, by providing up-to-date security technology that protects you, as well as your institution. Here are some of the measures we’ve taken to ensure your financial privacy. As a reminder National CD Rateline will NEVER ask for your USER ID, account number or Password via e-mail or by phone.

Information Encoding

We use encoding technology so your private information cannot be intercepted. Your banking information never travels the Internet without encryption protection.

Individual ID & Password

In order to access National CD Rateline Online service, you must enter a unique User ID and Password.

Password Security System

We monitor access of your account by the information provided each time you log in. This record will report your last login date and the number of times you have logged in.

Automatic Log–Off

If you’re logged on the Online Banking and do not perform any activity for 20-120 minutes, you will not be able to proceed until you “re–log” on to the system.

Servers

• Behind hardware firewall
• RAID5 for data integrity
• Servers backed up to different geographical locations
• Tape backup is scheduled nightly
• Security Certificates issued by Equifax Secure Certificate Authority
• 24 hour power protection – generator backup
• Anti-Virus scanning for incoming and outgoing e-mail